General Hospital Ikorodu
|Intern
Ikorodu, Lagos, Nigeria
Summary
Managed critical IT infrastructure and provided comprehensive technical support to medical and administrative staff, ensuring seamless operations and data integrity within a healthcare environment.
Highlights
Optimized network uptime by configuring and troubleshooting LANs, ensuring 24/7 departmental connectivity for critical medical operations.
Delivered essential end-user support to medical and administrative staff, proactively resolving technical issues to minimize operational downtime.
Enhanced data security and accessibility by monitoring network protocols and assisting in implementing secure remote access solutions for data entry and retrieval.
Ensured system reliability and compliance by performing routine maintenance and upgrades on hospital workstations and mobile devices according to healthcare data standards.
Significantly improved operational efficiency by consistently resolving an average of 15+ IT support tickets daily, ensuring prompt issue resolution.